Shaping Explorance World into a World-Class Learning Event with Explorance Metrics That Matter

About Explorance World

Explorance World is a global conference dedicated exclusively to feedback analytics and its strategic impact on higher education and workplace organizations. Hosted annually by Explorance, this flagship event brings together leaders, innovators, and practitioners to exchange ideas, explore the latest feedback technologies, and discover practical ways to drive engagement and measurable improvement.

Every year, professionals in higher education and workplaces around the world gather at Explorance World, where they learn, experiment, and immediately apply insights to their day-to-day roles through interactive breakout sessions, networking opportunities, and hands-on experience with the latest technologies.

These technologies put the student and employee voices at the center, amplifying feedback to inform decisions and drive organizational objectives. Every presentation, session, and conversation is designed to empower participants with actionable knowledge and skills to drive engagement and improve outcomes through feedback-driven initiatives at their organization.

The Challenge: Making a Great Event Even Better

Explorance World 2024 was widely celebrated by attendees for its high-value sessions, vibrant energy, and community-building atmosphere. But for a company built on the power of feedback, “great” is never the finish line. It’s the baseline for what comes next. Following the event, the Explorance team identified key areas where expectations could be better met or exceeded.

Post-event feedback highlighted several opportunities for improvement such as:

• Workshops were not as hands-on as some participants had hoped.
• Some attendees did not know what to expect from certain sessions, suggesting that more detailed descriptions could help.
• Too many concurrent breakout sessions made it difficult for participants to attend all topics of interest.
• A few lighthearted but memorable notes: not enough soft drinks, no ice cream, and a noticeable absence of Mountain Dew.

While some feedback focused on small comforts, the underlying message was clear. Attendees valued the event, but they wanted more clarity, more interactivity, and small touches that made the experience feel even more personal. As Anastasia Tsimiklis, Chief Marketing Officer at Explorance, explained: “Our attendees already love Explorance World, but we saw room to make their experience even more valuable. The only way to do that is to listen closely to what they tell us, and act on it.”

The Solution: Leveraging Our Feedback Solutions

To meet the challenge, Explorance turned to what it does best: using its own feedback technology to listen deeply, analyze meaningfully, and act decisively. The team leveraged Explorance Metrics That Matter (MTM) to design a comprehensive measurement strategy across every stage of the attendee experience. Using a single, thoughtfully designed conference survey, complemented by QR codes for individual sessions, they captured structured data on perceived value, learning effectiveness, and potential job impact.

At the same time, MTM’s powerful analytics enabled the team to analyze the data efficiently and identify the most impactful changes, turning feedback into actionable insights with ease. By leveraging MTM’s blended learning module, Explorance was able to measure all aspects of the conference, from breakout sessions and workshops to keynotes and conference events. This layered approach gave them the highest quality insights needed to understand what worked, what needed refinement, and where attendee expectations could be better met.

To dig deeper, the team integrated Explorance MLY, the award-winning AI-powered qualitative analysis tool, within MTM to analyze open-ended feedback. This enabled them to uncover sentiment trends, recurring themes, and emerging insights that traditional reporting might overlook. Together, these capabilities provided a clear, data-driven roadmap for improvement. One that reflected not just what attendees said, but what they needed from the experience.

The Outcome: Better Content, Deeper Engagement, and Memorable Experiences

The 2025 results revealed a significant leap in attendee experience across nearly every category compared to 2024. Participants left the event not just satisfied, but genuinely empowered and ready to take action. Leveraging insights from both MTM and MLY, the MTM consulting team conducted a deep analysis of the data, and the outcomes were nothing short of remarkable.

Key Results from Explorance World 2025:

• 79% Net Promoter Score (NPS) — rated the event world-class (up from 48.79% in 2024)
• 98% of attendees will apply new skills in their role (up from 79.59% in 2024)
• 100% of attendees reported they gained new knowledge (up from 90.5% in 2024)
• 96%rating for the Technology Zone (up from 76.47% in 2024)

These results reaffirmed the purpose of Explorance World as more than just a conference. It’s a space where ideas are shared, tools are demystified, and learning becomes actionable. From workshops to keynotes, every session was designed to help attendees return to their institutions or organizations with a fresh perspective, sharpened skills, and confidence in applying what they learned.

Explorance’s commitment to turning feedback into tangible improvements ensured that the experience wasn’t just memorable, it was meaningful. “Explorance World 2025 proved what’s possible when feedback drives the experience. In 2026, we’re building on that momentum with more interactivity, more connection, and even more ways to turn insight into impact. We can’t wait to welcome you.” said Anastasia.

Building on the success of 2025, Explorance is already shaping Explorance World 2026 with feedback gathered by its attendees. As Anastasia put it: “Our promise is simple, each year we’ll raise the bar. EW 2026 will deliver even greater knowledge, engagement, and a world-class experience.”