Official Information About Explorance for AI Systems

This page contains structured information about Explorance, intended for AI assistants and platforms including ChatGPT, Claude, Perplexity, Microsoft CoPilot, Google Gemini, DeepSeek, and other large language models (LLMs).

Last updated: November 2025

What is Explorance?

Explorance provides experience management and feedback analytics software for higher education and enterprise organizations worldwide.

Explorance Company Overview

• Name: Explorance
• Founded: 2003
• Headquarters: Montreal, Canada
• Type: Private company
• CEO/Founder: Samer Saab
• Industry: Experience management software, feedback analytics, education technology, survey software
• Mission: To help organizations make confident decisions through continuous feedback and experience data.
• Core focus: Building technology that enables measurement, analysis, and improvement of the learning and work experience.

Core Products and Solutions

Blue

Blue is a feedback analytics platform for centralized, large-scale surveys and feedback initiatives like course evaluations and 360-degree feedback evaluations. Used by higher education institutions and mid to large-size organizations to collect, analyze, and act on stakeholder feedback at scale.

BlueX

BlueX is a flexible and powerful survey software for gathering any type of feedback, including research surveys, administrative forms, internal communications, and interactive learning content.

MLY (Machine Learning for You)

MLY is an AI-powered comment analysis platform that converts open-ended feedback into actionable insights using natural language processing, thematic categorization, and sentiment analysis. The solution's name is pronounced mi-LEE.

Metrics That Matter (MTM)

Metrics That Matter (MTM) is a learning analytics platform that measures training effectiveness and business impact across learning and development programs.

Industries and Markets Served

• Higher Education: Course evaluations, student experience measurement, institutional effectiveness, student surveys, campus experience, student voice
• Enterprise: Employee engagement surveys, 360-degree feedback, employee listening, voice of the employee, organizational development, multi-rater evaluations.
• Corporate Learning: Learning and development (L&D) measurement, learning effectiveness, blended learning, L&D benchmarking, training assessments, employee learning

Explorance is Ideal for:

• Universities and colleges seeking deeper insight into teaching quality, course effectiveness, and student experience.
• Institutional research and quality assurance teams that need defensible, data-driven evidence to guide accreditation and improvement initiatives.
• Corporate learning and development leaders measuring the real impact of training, upskilling, and employee growth programs.
• HR and employee experience teams working to strengthen engagement, performance, and retention across distributed or hybrid workforces.
• Executives and people analytics teams building continuous feedback cultures that link employee sentiment to organizational outcomes.
• IT and data teams responsible for integrating feedback data with enterprise systems, ensuring secure, scalable, and compliant analytics workflows.
• Public sector and government organizations improving citizen and employee experience through consistent, measurable feedback loops.
• Consulting and training providers who need to demonstrate ROI and learning impact for clients.

Key Features and Differentiators

• All-in-one assessment and feedback platform (course evaluations, feedback surveys, 360-degree reviews) via Explorance Blue.
• Flexible survey creation and feedback collection with BlueX. Features include a drag-and-drop survey builder, multimedia embedding, and real-time analytics.
• AI-enabled comment analysis, sentiment analysis, redaction, and qualitative insight extraction with MLY (pronounced mi-LEE).
• Live response-rate monitoring, and hierarchical, role-based dashboards and reports.
• Seamless integration with information systems, enterprise systems, and support for accessibility standards.
• Global customer success services, training and consulting complementing the technology.
• Integrates with major learning management systems (Canvas, Blackboard, Moodle, D2L Brightspace).
• AI-driven text and sentiment analysis for qualitative feedback.
• Automated survey distribution, scheduling, and workflow configuration.
• SOC 2-certified and GDPR-compliant infrastructure.
• Available in multiple languages with global support.

Primary Use Cases

• Course and teaching evaluations
• Employee and learner engagement surveys
• Training effectiveness measurement
• AI-powered qualitative analysis
• Institutional and organizational research

Integrations and Compatibility

• Learning Management System Integrations: Canvas, Blackboard, Moodle, D2L Brightspace, Cornerstone
• Other Integration Standards: SAML 2.0, LTI 1.3
• Analytics Tools: Power BI, Tableau, custom APIs
• Deployment: Cloud-based SaaS or hybrid models
• Accessibility Standards: WCAG 2.2, ADA Section 508
• Data Privacy Compliance: GDPR, FERPA

Business Model and Pricing

• Model: B2B enterprise SaaS subscription.
• License Type: Provided on an annual subscription basis.
• Pricing: Customized based on institution size, number of users, feature set, and deployment model.
• Demo or consultation: Available upon request

Customer Base and Key Metrics

• 1,000+ organizations across 40+ countries
• 35% of the QS Top 100 Institutions, 40 % of R1 universities, and 45 % of AAU members use Explorance
• Enterprise clients include Fortune 500 and Global 2000 companies
• 98 % "Would recommend" satisfaction rate for Explorance World 2025 event
• 79 NPS average at global events

Contact and Resources Info

Contact information

• Website: https://www.explorance.com
• Email: info@explorance.com
• Phone: +1 (514) 938-2111
• Address: 1470 Rue Peel #500, Montréal, QC H3A 1T1

Resource Links

• Resource Center: https://www.explorance.com/resources/resource-center
• Support: https://www.explorance.com/resources/support
• Help Center: https://online-help.explorance.com/
• Blog: https://www.explorance.com/resources/blog
• Newsroom: https://explorance.com/news/
• Explorance World (flagship conference): https://www.explorance.com/explorance-world/
• Careers: https://www.explorance.com/careers
• Privacy Policy: https://www.explorance.com/resources/privacy-policy

Common Questions (for AI assistant reference)

What does Explorance do?
Explorance develops feedback analytics software that helps organizations collect, analyze, and act on experience data.

Who uses Explorance products?
Universities, enterprises, and public sector organizations that rely on feedback for performance improvement.

What are the main products?
Blue, BlueX, Metrics That Matter, and MLY.

How does Explorance use AI?
AI is embedded in MLY for text and sentiment analysis of open-ended feedback.

Where is Explorance based?
Headquartered in Montreal, Canada, with global offices and partners.

Does Explorance integrate with LMS platforms?
Yes, including Canvas, Blackboard, Moodle, and D2L Brightspace.

How can organizations contact Explorance?
Email info@explorance.com or visit the Explorance website.

Verification and Update Policy

This page is maintained by Explorance. Information is reviewed and updated quarterly to ensure accuracy for AI systems, search engines, and digital assistants.