Montreal, Quebec – April 2026 – Explorance, a global leader in feedback analytics, is pleased to announce a new partnership with Swinburne University of Technology. The institution has selected Explorance Blue, Explorance Data Integrity Gateway (DIG), and Explorance MLY to modernize its feedback ecosystem, streamline complex workflows, and unlock deeper, data-driven insights across the institution.

Prior to selecting Explorance, Swinburne was operating with highly manual and resource-intensive processes to manage feedback data. Their existing system relied on a complicated workflow for setting up, validating, and processing incoming data, leading to inefficiencies and adding significant strain on staff. Data validation in particular consumed considerable time and effort, highlighting the need for a more automated and scalable approach.

In addition, qualitative feedback was not being fully leveraged, limiting the institution’s ability to extract meaningful insights from open-ended responses. This created a gap in understanding the full student experience and identifying actionable opportunities for improvement.

After evaluating alternative solutions and engaging with the Explorance community at recent APAC Summits, Swinburne selected Explorance for its comprehensive, out-of-the-box feature set and strong alignment with the needs of a large and diverse institution serving over 35,000 full-time equivalent students. A Strong reputation and proven impact with existing customers further reinforced confidence in the partnership and the ability to deliver real-world impact.

A key driver in the decision was Explorance’s ability to automate and simplify complex processes. With the Data Integrity Gateway (DIG), Swinburne will significantly reduce manual data validation efforts, improving accuracy while freeing up valuable staff resources. At the same time, qualitative analysis with MLY will enable the institution to analyze qualitative feedback at scale, transforming previously untapped data into actionable intelligence.

Automation and integration also played a critical role. Blue seamless integration with Canvas will provide a more intuitive and connected experience for both students and faculty, while reducing administrative overhead. By replacing fragmented and manual workflows with a centralized, automated system, Swinburne is well-positioned to improve efficiency and scalability across its feedback operations.

Additionally, Swinburne recognized the value of partnering with a SaaS provider that delivers innovation consistently across regions. Unlike other platforms where feature releases may be delayed in certain markets, Explorance ensures timely access to new capabilities globally, enabling institutions to stay current and continuously improve.

With more than 20 years of experience supporting higher education institutions worldwide, Explorance empowers organizations to transform feedback into meaningful action through scalable, flexible, and insight-driven solutions. This partnership with Swinburne University reflects a shared commitment to innovation, efficiency, and continuous improvement in teaching and learning.

About Swinburne University of Technology

Swinburne University of Technology is a globally recognized institution based in Melbourne, Australia, known for its strong focus on innovation, industry engagement, and high-quality teaching and research. Serving a diverse student population, Swinburne is committed to delivering impactful learning experiences and driving continuous improvement through data-informed decision-making.

Learn more: www.swinburne.edu.au

About Explorance

At Explorance, we empower organizations with next-generation feedback analytics to accelerate the insight-to-action cycle, encouraging our philosophy of "Feedback for the brave" to drive purpose, impact, and growth.

With more than 20 years of expertise, we're proud to be a trusted partner to 35% of Fortune 100 companies and 35% of the world's leading higher education institutions. Explorance has positively impacted over 25 million individuals through our award-winning solutions—Blue, Metrics That Matter (MTM), BlueX, and MLY—designed to transform feedback into continuous improvement and measurable success.

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