Montreal, Quebec and Chicago, Illinois – September 28, 2021 – Explorance, the leading provider of Experience Management (XM) solutions, has just revealed the results of a new poll focused on U.S. workers, which identifies the key factors that are driving ‘The Great Resignation’, the ongoing surge in employee turnover impacting industries ranging from retail and hospitality to healthcare and tech in the United States.

This poll approached 2,000 U.S. part-time and full-time employed adults. It was commissioned by Explorance and conducted by Wakefield Research, and reveals that companies’ failure to act on employee feedback may be driving employee turnover.

Key Findings

Assessing company surveys, approximately half of respondents (45%) don’t believe their feedback leads to meaningful change. This is not confined to entry- and mid-level employees: two in five company executives (40%) do not have the impression that their feedback is valued.

Forty-one percent of all respondents are currently looking for a new role, with Millennials (53%) being the leading cohort in this regard. Almost half (49%) of Gen Z respondents and nearly a quarter (24%) of Baby Boomer respondents also said they were looking for a new job.

For more details from this timely poll, read the full press release below.