The long-term goal of a 360-degree review process is to foster a coaching environment throughout your organization. To do this, it's essential to reinforce 360-feedback with training to cultivate leadership skills and behavior. But not all training programs are equal. Dr. Elizabeth Fried continues her lively discussion with eXplore by taking us through a process to ensure that the training you provide "sticks," and that the dollars you invest are not wasted.

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