eXplorance Inc.
1224 Stanley, Suite 205
Montreal, QC, H3B 2S7
Canada

Tel: +1.514.938.2111
Fax: +1.514.938.5277
Email: info@explorance.com

Customer stories

Learn more about intelligence gathering and analysis from industry experts and from people who have been there. You'll learn some great tips as well as insight on how others are using their Blue systems to grow their environments in a positive direction.

360 Reviews at One of Kentucky's Best Places to Work, by Anne Sueko Coyle, eXplore

Since First Federal Savings Bank first opened its doors in 1923, the bank has been committed to serving its community. And few accomplishments speak more eloquently than being named one of the "Best Places to Work in Kentucky" last year.

The publicly traded company continues to grow its assets over $800 million and expand into new areas. And meanwhile, First Federal Savings Bank continues to foster the growth and development of its key asset: its employees.

 Babson College Goes to the Head of the Class with Blue/360 Software, by Anne Sueko Coyle, eXplore

"Innovation is our tradition” is the motto at Babson College, one of the top business colleges in the U.S. and a world leader in teaching entrepreneurship. Babson College is consistently well-ranked by major publications. For example, the school recently earned the top spot for entrepreneur-ship from both The Princeton Review and Entrepreneur magazines. “No school does a better job than Babson in teaching how to start businesses,” says Newsweek, which called it the “Hottest School for Business” in 2008.

After considering several options; among these were doing in-house development, using open source offerings, or trying other off-the-shelf applications, Babson College decided on Blue/360 software by eXplorance, a system designed specifically for the automation of 360 degree feedback reviews.

Blue Helps University to Optimize Course Evaluations, by Anne Sueko Coyle, eXplore

The Haigazian University in Beirut is a non-secular school that educates men and women from every walk of life in Lebanese society. The university was already gathering evaluations every semester, but it took a lot of work to re-key every form into a spreadsheet.

The university chose Blue/Evaluation to streamline this effort. Then it worked with eXplorance to create an interface to its Blackboard portal to boost response rates.

Bridging the Gap Between the Classroom and the Real World, by Angie Gallop, eXplore

If you don't apply learning, it doesn't tend to last. This universal problem provided a focus for Professor James Hunt when he was faced with the challenge of teaching in Babson College's newly re-designed Fast Track blended MBA program, being launched this fall on both sides of the country.

The new Fast Track program is a blended course for professionals who want to stay in their jobs while earning their MBAs. The students do 60 per cent of their coursework two-day sessions. "Traditionally, the academic experience and work experience have been held as quite separate. We're trying to bring them together and leverage one experience for the benefit of the other," says Hunt.

One tool that fits perfectly with this program's format is a new, online 360-feedback review process that happens on-the-job, giving students' managers and peers an opportunity to assess their performance.

Data-Safety Comes First for Getronics, by Gordon Graham, eXplore

Confidentiality is critical for Getronics, one of the world's top IT security service companies. Surveys are one of the main tools the company uses to evaluate its success and keep its benchmarks database up-to-date. When the company started looking for a simple, yet highly secure online survey application, Getronics staff evaluated nearly 30 different tools. And the company found everything it needed with Blue/Surveys from eXplorance.

Hong Kong International School Creates A+ Performance Review System, by Angie Gallop, eXplore

Teachers and staff at the Hong Kong International School consistently strive to cultivate an environment of excellence. HKIS' 2,600 students regularly score in the 90-95 percentile on standardized tests, compared to schools in the U.S. Nearly 100 percent of these students graduate and go on to attend university.

... Faced with the challenge of maintaining a high educational standard across a large and diverse learning community, HKIS realized it needed to use technology to streamline its evaluations process.

How One Online Company Increased Customer Satisfaction, by Anne Sueko Coyle, eXplore

LendingTree faces the challenge of the new online economy. Find out how this company increased its customer satisfaction rate, even though it doesn't deal with customers face-to-face.

 LAU Saves Time, Money and Paper on Course Evaluations and Surveys, by Anne Sueko Coyle, eXplore

The Lebanese American University (LAU), an American university and one of the Middle East’s rising stars, is growing fast. Their Strategic Plan focuses on academic excellence, putting its academic core at the heart of the university and creating a student-centered environment. With such a strong student focus, course evaluations and school surveys are essential.

To manage course evaluations, LAU used to rely on scanned paper forms. But the old technology was costly, time-consuming, and slow. In an effort to further enhance their capabilities, LAU conducted lengthy assessments before selecting Blue/Evaluation to provide Web-based course evaluations for the student body.

New Survey System Raises Response Rates and Lowers Costs for University, by Anne Sueko Coyle, eXplore

To ease the transition to Web-based response forms, the University of Louisville needed a flexible survey system that could handle both paper and Web forms, was easy to use, and could seamlessly integrate with their existing IT infrastructure and in-house systems.